Personal Data We Collect

Users:

• Contact info (address, email, phone)
• Profile details (name, username, family info, preferences)
• Home details (type, size, furniture, rooms, ownership)
• Marketing preferences (surveys, feedback, chats)
• Technical data (device, usage, location)
• Transaction data (payment info)
• Service usage (bookings, history, clicks)
• Marketing preferences (surveys, feedback, chats)

It's like having a one-stop shop for your dream home, where everything clicks effortlessly. No more running around, chasing quotes, or stressing about details.

Service Providers:

• Contact info (email, phone, address)
• Business details (name, services, content, photos)
• Background checks (credit, ID, verification)
• Marketing preferences (surveys, feedback, chats)
• Technical data (device, usage, location)
• Service usage (calls, chats, emails)

Aggregated Data:

• We also collect anonymized data for statistics and analytics.

Refusing Data

Providing required data is essential for service access. We may limit or cancel service if necessary data is missing.

How We Use Your Personal Data

• Verify your identity and account
• Provide our services (including interior design and execution)
• Assess service provider performance
• Monitor platform activity and trends
• Personalize your experience
• Improve our services based on feedback
• Develop new features, including financial solutions and insurance
• Process payments and track transactions
• Send important notifications (like service updates and company news)
• Manage your account and send service-related information
• Protect our business (troubleshooting, data analysis, system testing)
• Improve our business and delivery models
• Fulfill legal obligations
• Market our services to you
• Respond to legal matters (court orders, claims)

Communication and Data Sharing

• You agree to receive communications from us, partners, and third parties via email, phone, or other channels for service-related purposes, marketing, and feature awareness.
• We may share your information (including personal correspondence) with vendors, social media companies, service providers, storage providers, data analytics providers, consultants, lawyers, auditors, and other entities within The Wooden Strings group to provide our services.
• We may share data without consent when required by law, court order, or government agency.

Key Takeaways

• We use data for essential services, improvements, legal compliance, and marketing.
• By using our services, you agree to receive communications from us and partners.
• We may share data with trusted partners and entities for service provision and legal compliance.

Limitations & Your Responsibility

• The Wooden Strings offers the platform and services "as is," without guarantees like merchantability or fitness for a specific purpose.
• Interactions with third parties on the platform are solely between you and them. We make no guarantees about platform performance, accuracy, or reliability.
• You're responsible for any losses due to unauthorized use of your account.
• While we strive for accuracy, we don't guarantee information completeness.
• We're not liable for platform downtime or technical issues beyond our control.
• Downloading content is at your own risk.
• Third-party advertising content is the responsibility of the advertiser.

Protecting Us & Keeping Things Fair

• You agree to take responsibility for any claims against The Wooden Strings or partners caused by your misuse of the platform, misrepresented information, or violation of terms or rights.
• We limit our liability for any damages you may experience while using the platform. This includes but isn't limited to lost data, income, or property.
• We're not responsible for technical issues, delays, or actions taken on your account. Additionally, we don't guarantee the completeness or accuracy of platform content.
• Our goal is to provide a smooth experience, but unforeseen technical issues or partner actions may occasionally disrupt service.

Agreement, Violations, and Consequences

Agreement and Termination

• Your agreement with The Wooden Strings starts when you use the platform, register, or sign a written agreement. It lasts until you or The Wooden Strings terminate it.
• If you're unhappy, simply close your account and stop using the platform.
• We may suspend or terminate your account without notice for violating our terms, unethical behavior, or illegal activity.
• Termination doesn't erase your existing transactions or legal obligations.
• You remain liable for all transactions before termination.

Consequences of Violation

• Violating our terms may cause us harm, and we reserve the right to take legal action, including seeking injunctive relief and recovering attorney fees.

Rights Upon Termination

• Upon termination, your access and rights to the platform cease.
• Any accrued rights or obligations before termination remain valid.

Discontinuation of Services

• We reserve the right to stop providing services if you violate our Anti-Bribery, Anti-Discrimination, or Sexual Harassment Policies.

Governing Law and Dispute Resolution

Governing Law

• These Terms of Use and any disputes arising out of or in connection with them shall be governed by and construed in accordance with the laws of India, without regard to any conflict of laws principles.

Jurisdiction

• You agree to submit to the exclusive jurisdiction of the civil courts of Noida, Uttar Pradesh, India for the resolution of any disputes arising out of or relating to these Terms of Use or your use of the Platform and Services.

Waiver of Jury Trial

• You hereby irrevocably waive any right you may have to a trial by jury in any proceeding arising out of or relating to these Terms of Use or your use of the Platform and Services.

Alternative Dispute Resolution

• While we encourage you to contact us directly to resolve any issues, you acknowledge that you are not required to use any alternative dispute resolution (ADR) procedures before initiating a claim in court.

Enforcement

• If any provision of these Terms of Use is held to be invalid or unenforceable, such provision shall be struck out and the remaining provisions shall remain in full force and effect.

Entire Agreement

• These Terms of Use constitute the entire agreement between you and The Wooden Strings with respect to your use of the Platform and Services, and supersede any prior or contemporaneous communications and proposals (whether oral, written, or electronic) between you and The Wooden Strings with respect to such subject matter.